Citrobacter Freundii Was Found In My Mother's Stool. This Gut

Citrobacter Freundii was found in my mother's stool.
this gut solution doctor from san diego who did the test says it is why she is having these problems.
Symptoms:
inflamed colon,
can not absorb water into her intestines,
damage mocusal,
dry mucus membranes,
burning yellow green stools abdnormal,
she cant take fiber makes it swell more,
dry skin,
gas in her intestines that are trap,
can not take saline iv flush cause develope bruises all over her legs and increase more acid in her body and gives her more green diarriah,
drinks lots of clean water but can not get the fluid in her tissues in her gut cause it's tightness and bloated and inflamed,
housebound from her illness and weak and the pains and twisted in her colon,
can not take vitamins or magnesium carbonate cause burns her mouth and cause more acidic in her stomach even she takes food with, strange,
can not eat cause symptoms gets worse,
chemical sensetivites,
fevers
takes plain enema water and she will feel her colon trys to relaxes but goes back bad again,
stabbing knife pains through her upper back,
colon swollen and sore,
she is so sick and miserable.
yes she has been to doctors and hospitals when this happens!
done upper and lower GI, blood test and ultrasounds and can not find anything wrong with her. just sends her home with the same ppis and h2 blockers crap that makes her worse, oh and they says don't know what to do for you just go home and eat!
she can not even take probiotics cause they cause more acid in her stomach and coconut oil does the samething.
she can not even have just a few dry cherrios without having heartburn.
yes we try to show the hospitals and the doctors of the stool test shows this citrobacter freundii and they act like it was nothing and not causing all her problems.
this gut doctor in san diego is not talking to us about this bacteria in my mother's intestinal tract.
I need more information about this thing. I can not find it anywhere online if is the cause of all her problems I just told you.
these symptoms started after she got the chickenpox in this year jan.
she has had digestive issues for years but these symptoms started after the virus hit her this year.
started having colon problems, can not get her sodium or potassium got go back up like it use to, no diarriah or vomiting.
i'm hoping you can tell me if this citrobacter freundii is causing all this problems and how to fix it??
again we been to enough doctors and GIs and hospitals this year when she has been at her worse.
please let us know soon. she is 51 years old.

she does not have crohns or colitis she was check for that.

the stool test that was done was genova diagnostics.
the test is really confusing I hope you can straghtin this for us please.
it says the natural agents box part says the plant tannins and Uva-Ursi is high inhibition and it says
but the buttom part of the last page says she has not active bacteria in her and no inflammation in her intestines and says there is no detection of fecal lactoferrin.
but a vitamin worker and the lab says she does have it.
she is inflamed in her colon and in pain and all I wrote her symptoms to you.
I can see her colon sticks out on each side and top swollen at the left. HUGE!