I HAVE A SIZE DIME HEMMORRHOID AND THE DOCTORS TELL

I HAVE A SIZE DIME HEMMORRHOID AND THE DOCTORS TELL ME THEY CANT REMOVE IT ,INSTEAD I HAVE LANCAINE CREAM,PROTOCOL HYDROCORTIZONE CREME, I USE TUCKS FOR CLEANING STERILE WIPES AND PREPARATION H SUPPORITORIES, AND I HAVE WENT AS FAR AS MOM TELLING ME TO USE VICKS SUAVE,AND I HAVE HAD THIS THING FOR 2 WEEKS, DO YOU HAVE ANY SUGGESTIONS? I TAKE STOOL SOFTENERS EVERY NIGHT, NOT CONSTIPATED,i not going any further because pay was never mentioned