My Partner Had The Metal Plate Protecting His Skull From

My partner had the metal plate protecting his skull from the front removed due to being infected he currently has no protection over his head 4 months later he is still waiting for this to be replaced today he woke up with a bad nose bleed and extremely tired he has been in bed every day this week ime very worried he is due for the outpaients on the 31 st of March he is only 25