Is It Free To Ask A Question? If So My

is it free to ask a question? if so My mom is 84 years old and she just told me for the past 3 day she is getting a shooting sharp pain that starts at the bottom of her neck straight to her head on the left side of her head she said the pain on a scale of 1-10 is about an 7-8 it also happens every 10 mins ….she is a retired registered nurse and is very stubborn, I am trying to get her to go see a doctor I am just worried that it can be something serious