Suggest Treatment For Hearing Loss In Both Ears After Waxol Usage

Question: Hi, I have hearing loss in both ears and use 2 hearing aids. I have a test booked at my hearing aid supplier for the 8th of January, so I went to a GGP to get my ears syringed of wax build up, which is required before the test. She prescribed me Waxol to loosen the wax before the syringe, and told me to start now.
When I got home I used the Waxol, then I thought it would be better to start after Christmas so I wouldn't have loose wax for the day, so I have only applied it once.
Then on Christmas Eve my hearing aids started playing up. One has stopp0ed working completely and the other works very very little with an accompanying hum.
It's now Chriustmas Day in Australia and I can't join in my family celebrations because I can't hear. My hearing aids played up for Christmas Day last year too and I had to watch all the fun.
I can't ask Connect Hearing Australia because everyones off enjoying their Christmas.

Is there anything I can do. I spent all of Christmkas Eve flushing water through the plastic bits to clear blockages that weren';t there in the first place.
XXXXXXX

Thanks,
An aunt of mine turned up bearing gifts and wrote down on a piece of paper to continue the waxsol drops, and get your ears syringed on Wednesday, so I did.

The damage is done and I can't uninstall that first Waxsol application now.
I should have started after Christmas but I didn't.

It's a problem with hearing Aids

Thanks for answering,