Hello Mam, Welcome and thanks for posting your query to HCM. After reading your brief query it the most important thing to tell you is that for hair reduction (people say it removal) Laser treatment is the best. You have not told us what laser is been used, number of sittings done and the percentage of relief after those sittings. Along with it you have redness over the area, this might be due to scratching the area, as well as due to friction by your trousers/ jeans and none the less from the skin lightening cream. I would advise you to kindly consult your laser doctor who can guide you regarding important facts related to laser hair treatment as well as can prescribe you the best of the medications seeing the condition of the skin. Kindly avoid elf medications as can cause harm rather than giving some benefits. Hope it helps. With best health wishes. Dr Sanjay Kumar Kanodia MD- Dermatology