Suggest Treatment For Painful Chapped Lips

I am 37 year old female who has never had any known medical issues. I have been on birth control at least 15 years and never had an issue. The VA offered me free BC and I took it. I had them try to match it close to my old BC. Within a month my lips became severely chapped and my hair started falling out. I immediately stopped the new birth control. After a few months I did not see an improvement in the chapped lips and they hurt. I went back on my old BC. After about 6 months with the help of medication, the chapped lips healed. Ever since then though, my hair falls out in clumps on a daily basis. I have 3 very large spots of baldness on my head ( size of tennis balls). I am trying all natural ways to fix this. I am taking a multi vitamin, biotin, fish oil and some other nutrients. I massage my head daily and use hair growth serum. My hair continues to fall out in clumps, but new fine hair is starting to grow in. I don t know how thick it will get. Does any of this sound like something right off hand? Everyone says thyroid.