What Does Disc Protrusion At C4-C5 Level Of Spine Suggest?

I just came back from a chiropractor who didn't want to touch my back after seeing an MRI report stating that I have a moderately large disc protrusion with indentation of the thecal sac in the C4-C5 level. She said she couldn't understand why I hadn't been sent to a neurosurgeon. That this kind of problem is very serious, is that accurate? Should my regular physician have sent me to a neurologist? Should she?