Dear Friend. It seems, your mother is suffwring from rectal prolapse or haemorrhoids (piles) or anal fissures. I would like to know if she has any other medical illness? Does she also complains of blood passing after stools? See you need to meet a surgeon, who will do her rectal examination and proctoscopy required. You should seek a prompt treatmnt for her as chronic piles if she has may lead to anemia due to chronic blood loss, which can lead to multiple problems at this age. Till you get a medical help , she can take syrup lactulose at night , so as to facilitate soft motions. Stay healthy Dr Anshul